Panda Pulse Privacy Policy

Last update: September 2021

ScopE of policy

This policy (together with our Terms and Conditions as set out at and any additional terms of use incorporated by reference into the Terms and Conditions, together our Terms of Use) applies to your use:

  • The Seatfrog mobile application software (App), whether available on our site or hosted on third party sites (App Site), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device).

  • Any of the services accessible through the App (Seatfrog Services) that are available on the App Site or other sites of ours (Services Sites).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.

Seatfrog’s Services are not intended for minors under 18 years of age. No one under the age of 18 may provide personal data to or through the Seatfrog App or the Website. We do not knowingly collect personal data from minors under 18. If you are under 18, please do not create a Seatfrog account or send us any information about you.

For the purpose of the General Data Protection Regulation (GDPR), the data controller is Seatfrog Ops Ltd of 1 St. Katharines Way, London, England, E1W 1UN.

1. Data we collect from you

The type of information we collect from you will depend upon the type of interaction you have with us. Broadly speaking, the types of personal data that we collect may include:

  • if you are a customer of Seatfrog (or one of our partners whose app incorporates aspects of the Seatfrog Services): your first and last name, email address, phone number, details of your itinerary and transactions which you conduct using the Seatfrog Services;

  • if you are a partner, supplier or service provider: your full name, employer name, work contact details (including address, phone number, fax number and email address); and

  • if you are a job applicant, employee or contractor: your full name, contact details (including address, phone number and email address), driver’s licence details, job title, passport details, employment history and education details, names and contact details of referees, next of kin details (in the event of an emergency), national insurance number or similar tax information if required by law.

2. Cookies

We use cookies and other similar technologies such as pixel tags, embeddable scripts and local storage.

Cookies are small text files that may be placed on your computer or other device by websites when you visit them. Cookies enable Seatfrog to recognise your device on a subsequent visit by that device to our Website and allow us to deliver a more personalised experience by providing information to us. Cookies are essential for some website functions and these functions will not work in the absence of those cookies.

You can use the browser privacy functions to clear the cookies already on your computer or to block cookies in the future by altering the browser privacy settings. However, please note this may cause some of the functionality of the Website not to work correctly.

If you continue to use our Website, you are agreeing to the use of cookies.

Please note that our partners may also use cookies and other tracking technologies on their own apps, which may incorporate aspects of the Seatfrog Services.

3. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@pandapulse.com or Seatfrog Ops Ltd at 1 St. Katharines Way, London, England, E1W 1UN.

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